Reviews

Jose Lopez
Jose Lopez
14:26 18 Jan 21
Mary DeWitt
Mary DeWitt
00:55 03 Aug 20
GNA is AMAZING. I had two bathrooms completely renovated. Their staff are experienced and do AMAZING tile work. I am a detail person and the tile was expertly done as well as everything else in my bathrooms. I had a budget and they helped me stay within my budget and get the bathroom I wanted. EVERYONE was easy to work with and very professional. They want to make sure you are HAPPY with your new purchase. I HIGHLY recommend them.
Eden S
Eden S
19:57 12 Jun 20
Chaz is so patient and helpful!
Zac Huber
Zac Huber
22:41 08 Jun 20
Great experience! No upselling or pressure.
K H
K H
20:10 28 Mar 20
The GNA Team did a fantastic job on our kitchen remodel. The workmanship was top-notch and finished on schedule. The team was very professional and easy to work with throughout the entire process.
Jim Durkin
Jim Durkin
21:13 15 Jan 20
Maria Knipping
Maria Knipping
00:12 10 Dec 19
I recently completed my condo's masters bathroom remodel w/ GNA. Being referred to them by a close friend; I hired to them and from the planning process to the start and completion of the project, my experience was superb! Planning with Bobby was great, he was knowledgeable, and resourceful and helped me with the design up to the selection of the different materials and accessories to complete it! The demo and construction team: Alfredo, Alexander and Andres (led by Oscar the Project Manager) were courteous, respectful, worked hard and paid close attention to details, they took measures to protect other areas in the condo from dust! My bathroom turned out beautiful! Thank you GNA!!!
judy ryan
judy ryan
16:17 22 Nov 19
After many years of various remodeling projects with many different contractors, our experience with GNA is the very best ever!!!The attention to detail, the respect for our home and for us, the responsiveness and their reliability and on time delivery are unmatched. We are honestly sorry to say goodbye.
Elizabeth Henry
Elizabeth Henry
18:28 11 Oct 19
GNA was so incredibly easy to work with! Every aspect from start to finish was smoothly executed and with professionalism. All small details at the end of the project were handled without question and in a timely fashion. Every worker who entered my home was respectful and considerate. Definitely using them again on another bathroom in the near future.
Jen Holland
Jen Holland
01:12 28 Aug 19
I have needed a bath remodel for years and wanted to open up the kitchen. I only have one bathroom and that was a huge concern. I didn’t want someone who would start and then disappear, leaving me without a bathroom. The team came in and did a great job remodeling and ensuring that I had a bathroom every night. I waited a few months to post the review so I could see how both the bathroom and kitchen “held up” and I love it more everyday. Nose and Fredo did most of the work. They were there early every day and worked into the early evening to ensure the project was completed. They were in and out in 4 weeks and I was left with a wonderful new bathroom and kitchen as well as new flooring in the entry room, new lights in the entry way, and a new ceiling fan. Jose made suggestions on placement of certain items (such as recessed lights) and noticed minor imperfections that I didn’t and ensured they were fixed.Some before and after photos of the bathroom and kitchen. It’s a beautiful change!
Quincy Jackson
Quincy Jackson
18:43 30 Jul 19
This team of professionals are very good at what they do and get the job done in a timely fashion!I initially thought it would take a couple of weeks to finish up the project, but the team worked diligently and hard to do an amazing job!I will be seeking them again on my next project, large or small!
Barbara Williams
Barbara Williams
18:59 07 Jun 19
Showed up on time, kept work area neat and finished job was great. Couldn't ask for more.
Andy Leighton
Andy Leighton
13:41 29 Apr 19
GNA did an excellent job for us on a bathroom remodel. Bottom line: we'd hire them again in a heartbeat. Their crew was competent in all phases: demolition, plumbing, electrical, and finishing. When our older home presented them with a couple surprises, they were able to handle things easily. Our salesperson was infinitely patient with us and had many design suggestions we much appreciated. Our crew chief kept us informed of important events such as inspections. Trash was taken out on a daily basis. The crew did clean up on their hands and knees every day - how's that for clean up? The cost was reasonable. All personnel -- up and down the line -- were friendly and easy to deal with. We're delighted with the final product!
scott wetzel
scott wetzel
01:50 19 Apr 19
We recently used GNA to remodel our kitchen. They did a fantastic job. Their prices were competitive, the staff was very friendly and responsive, and the team worked long days and weekends to complete the job. We’re now looking to use the company for a bathroom remodel. We highly recommend them!
Barbara Turpyn
Barbara Turpyn
01:34 19 Apr 19
We recently completed a second bathroom with GNA. Love the work. We got great help in planning, the installers were very professional and did an outstanding job. They protected the area around the work area and cleaned up every day. The final product is stunning. Much better than we imaged and we were expecting a lot. We're looking to doing another project with them in the near future.
Ron Kellis
Ron Kellis
16:22 01 Apr 19
Job was completed in 2015. The crew worked through some serious problems caused by the manufacturer, to the point of trying to work with the manufacturer to get better crating for the materials. I had a small callback long after the project was completed. They listened very respectfully to my concern, and scheduled a job that was done on timeby a very considerate employee. We couldn't be happier and would use them again without hesitation.
Shawne L
Shawne L
15:00 24 Jan 19
GNA/Bathmasters delivered a top-quality product on time and as priced. We found this firm to be competent, knowledgeable, responsive and, most important, honest. Their goal is customer-satisfaction, which they exceeded. We highly recommend their services and are now in process of firming up follow-on work
Jeannie Hwang
Jeannie Hwang
14:42 17 Jan 19
Great service with unique modern.
G Y H
G Y H
01:07 13 Jan 19
The manager was very welcoming and kindly give time me to take look around.Lot of handle to hold of it .Way they put it things together very professionally well matches , luxurious color was reach and very classic good quality.
Peter Ken Beck-Bertsch
Peter Ken Beck-Bertsch
12:52 11 Dec 18
I’m not certain why I selected GNA as our contractors for our first renovation projects, but I’m glad that I did! They did an excellent job completely renovating our kitchen and bath when we downsized to a new condo. Workmanship, coordination, adherence to schedule, communications – everything went like clockwork. When we realized that we’d perhaps downsized too much, we bought another condo and without hesitation returned to GNA for a second renovation, this time a large kitchen. If I was far more than satisfied by their earlier work, I was downright ecstatic with this most recent project: the work was done precisely on schedule and the work team was courteous, considerate and awe-inspiring at each and every task. Even the one rare glitch (not their fault) quickly turned into a blessing in disguise! The workmanship was excellent and, although I’m an architect, I marvel still at the attention to detail and the quality of the finished project. I could not be more pleased and delighted.One important thing, besides the overall competence and extensive experience of the GNA team members, is the breathtaking ease with which a project can begin. GNA has a showroom that is not a salesroom but instead a very intelligently curated (and thorough) selection of kitchen and bath products. While one is not limited to these products (rest assured, you can have whatever your heart desires) the decision-making process can be swift and satisfying. All of the design elements can be determined nearly effortlessly, with the reassuring knowledge that the GNA crew is familiar with, and highly competent to install - everything. GNA obviously keeps up with the literature, so to speak, and is well-versed in the latest technologies and installation techniques and procedures. Billing , accounting and cost controls are clear and precise – everything is laid out in terms of cost, materials, quantity and labor.Essentially GNA is a one-stop design and install/build service that maintains the client/owner’s control of the job but alleviates the stress and time-consuming research and coordination burdens. Because GNA is serious about their work schedule, one is assured that a job will begin, proceed and conclude as promised. Quite possibly GNA/BathMasters is unique in providing professional service without any of the horror stories or frustrations that are associated with renovation projects. Any GNA project is a model for how a job should be handled – from start to finish.Would I recommend GNA? Absolutely!Would I use GNA again? Yes! I look forward to it: GNA has got to be the only renovation contractor that has worked so hard to make the home renovation process logical, affordable and convenient. My first encounter with GNA was because of an advertisement they’d placed in our homeowners’ association newsletter. I called GNA, and that call was one of the smartest, luckiest, most rewarding things I’ve ever done as a longtime homeowner.
Paul Franken
Paul Franken
04:28 27 Apr 18
It took me nearly eight years to take on my master bathroom project in large part because I was afraid of remodeling horror stories. I was afraid I could not trust the process or the people to meet the schedule, budget, workmanship desired. When making a significant monetary investment you want to know your money is well spent.I can say with 100% confidence that everything about this process has been perfect. One day one, the team and project manager ensured the project kicked off on time and on scope. Throughout the project, the installation team was exceptional, precise in their work, and helpful in discussing potential changes. Most importantly, they met the schedule, the budget, and delivered the exceptional quality promised in the initial kick-off meeting. In the process, we had some fun as well.The design team, project managers, and office staff were courteous, responsive and managed all of my needs. The people, the process, and the product is superior I will refer them to all of my colleagues, and will absolutely use them for future projects.
Rs Cheshire
Rs Cheshire
01:21 07 Nov 17
Very professional and detail oriented. The contractors who did the work on my bathroom were very conscientious about the details and always asked for my input on the smallest of action items. VERY smooth renovation AND it's gorgeous!!
Robert McCabe
Robert McCabe
22:00 24 Oct 17
Chas and Austin are flexible and open-minded planners—helpful for a novice like me. Very easy to work with the whole staff. They saved the best for last— the craftsman who did the renovation work. Mario and his crew were wonderful and talented craftsman, trained by GNA. Any problems or changes were fixed pronto. The PROJECT MANNER and whole team finished the job on budget and in a reasonable time. Follow-up after the job was excellent too. The best thing I can tell you is that we had them do our second bath, a month or so after the first.
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